Full-time

Tier 2 SAAS Support Engineer for Enterprise Apps

Posted by Mitratech • Mexico, Mexico, Mexico

📍 Mexico, Mexico 🕒 February 28, 2026

About the Role

A leading software development company is seeking a Tier 2 Technical Support Engineer in Mexico. The role involves providing second-line support for customers and partners, troubleshooting software issues, and writing SQL queries. The ideal candidate has at least 2 years of experience in SAAS environments and excels in communication and problem-solving. Along with a full-time employment opportunity, candidates will join a diverse team dedicated to excellence in the software industry.
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