Tier 1 Technical Support Specialist

Pasay, Philippines | Posted on 02/12/2026

• State/Province National Capital Region (Manila)
• Country Philippines

About Us

Infinit-O is the trusted customer‑centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.

Job Description

Job Summary: Join our Tier 1 Product Support team – a group of skilled and collaborative individuals dedicated to providing excellent 24/7 support services. As a Tier 1 Support Specialist, you'll play a vital role in ensuring our platform runs smoothly. Your main job is to promptly address technical issues and handle user requests, contributing to user satisfaction and the success of our products.

This role will be reporting to the Tier 1 Product Support Manager (Singapore-based) and dotted line to the Tier 1 Te...