Full-time

Ticket Processor Assistant

Posted by SMDC • Pasay, Metro Manila, Philippines

📍 Pasay, Metro Manila 🕒 March 03, 2026

About the Role

JOB SUMMARY
To ensure that all post-construction concerns are addressed accordingly.
DUTIES AND RESPONSIBILITIES
1. To ensure that all post-turnover concerns and unit discrepancies are endorsed to the concerned teams: Post Turnover Unit, Engineering Group, Project Development, and Property Management Office.
2. To monitor the progress and closure of Microsoft Dynamics 365 (MD365) and Property and Residents Integrated Systems (PARIS) post-turnover tickets under the following subcategories:
Copy of the as-built plan or unit layout/key plan
Service of External Property Administration and other staff (security, housekeeping, technician etc.)
Temporary parking slot
Concern regarding working capital and condominium dues payment due to delay in turnover
Request for compensation due to delay in turnover
Condominium Corporation Concern / For Board of Trustees disposition
Furniture and appliances warranty concerns within and beyond 7 days from acceptance of unit<...

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