Telesales Agent

The Telesales Agent drives the completion of credit card applications and the achievement of individual goals by performing outbound calling activities–leveraging on strong communication and persuasion skills, comprehensive product knowledge, and adherence to quality and compliance standards.

Responsibilities

• Learn and gain knowledge on assigned products and campaigns
• Perform outbound calling activities following established standards
• Monitor individual performance results and make adjustments or request for coaching, as needed
• Participate in training programs and other sessions beneficial to improving individual performance
• Perform other duties related to the role as instructed

Qualifications

• Relevant work experience is preferred
• Must have NBI clearance and fit to work certification
• Typing skill must be at least 30 words per minute
• Comfortable speaking in...