Telephony Engineering Software Engineer

Elevate your career at Dialpad as a Software Engineer in the Telephony Engineering team, based in Kitchener, Canada. Focus on enhancing telephony services through innovative engineering solutions.
As a Senior Software Engineer, you’ll be responsible for the evolution of our media engine and the overall telephony stack. This role will allow you to mentor peers, build robust low-latency pipelines, and ensure seamless integration within our AI-driven communications platform.
Key Responsibilities:
• Maintain real-time services on Telephony Engines
• Optimize voice and video media pipelines for clarity
• Resolve complex issues using observability tools
• Test for scalability and performance limits
• Partner with various teams on call flow designs
Requirements:
• Bachelor’s degree in Computer Science or similar
• 5+ years of experience in SaaS or real-time communications
• Skilled in C/C++ and Python programming
• Familiar with SIP, WebRTC, and media codec...