Telephone Operator/Reservations Agent - Embassy Suites by Hilton Aruba Resort

A Telephone Operator/Reservations Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer and serve as the first line of inquiry for room reservations within the hotel.

**What will I be doing?**

A Telephone Operator/Reservations Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer and serve as the first line of inquiry for room reservations within the hotel.A Telephone Operator/Reservations Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Accept and deliver all messages correct...