Telephone Operator

**Additional Information**

**Job Number** 26016323

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, Türkiye, Türkiye, 34425
VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Istanbul%20Bosphorus%2C%20Kemankes%20Karamustafa%20Pasa%2C%20Istanbul%2C%20T%C3%BCrkiye%2C%20T%C3%BCrkiye%2C%2034425)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to ...