Telephone Operator (Full-Time)

Purpose:

_Join our hospital team as a Telephone Operator, where your voice will be the first point of contact in delivering compassionate care and critical support. In this fast-paced role, you'll play a vital part in connecting patients, families, and medical staff with efficiency, empathy, and professionalism-making a meaningful difference every day._

Responsibilities:

+ Train and mentor new telephone operators as needed.
+ Perform system data entry tasks upon request to support operational needs.
+ Manage calls for multiple answering service clients, following customized protocols for each.
+ Respond promptly to emergency codes or STAT page requests with accuracy and urgency.
+ Initiate voice paging communications when required by hospital staff or procedures.
+ Provide accurate on-call physician information to authorized individuals.
+ Use standardized, required phrasing consistently when answering and handling calls.
+ Offer dialing ...