About the Role
Job Description
Qualifications
Main Duties:
- Operates Telephone Exchange
- Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
- Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
- Screens incoming calls for guest when requested.
- Pages called party through paging system.
- Updates room rack in Telephone Exchange.
- Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
- Handles emergency communications for the hotel.
- Maintains cleanliness and order of work area.
- Performs duties as may be assigned.
Qualifications
- High school Diploma or equivalent.
- Excellent communication skills, both written and verbal required
- Excellent organizations skills and...
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