Telecommunicator

POSITION SUMMARY

The Telecommunications Department, a vital service, operates 24-7 providing essential communication links in a timely, professional and efficient manner to both internal and external clients through switchboard and paging services in accordance with departmental and hospital procedures. The Telecommunicators process calls and pages; initiate/respond to codes; dispatch security and porters; monitor fire panels, gas and building alarms, and security systems; distribute pagers, keys, and on-call rooms; process incoming telephone trouble calls; support information desk inquires; maintain daily schedule rosters for all on-call disciplines and other clerical duties as assigned.

QUALIFICATIONS

• Grade 12 education or equivalent required
• Minimum of 6 months related experience working in a switchboard, preferably in a healthcare setting
• Proven knowledge of switchboard and locating tools and processes
• Knowledge and ski...