Full-time
Technology Support III - Application Support
Posted by JPMorgan Chase • Houston, TX, United States
About the Role
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Equities Market Production organization, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
+ Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
+ Identify issues for escalation and commun...
As a Technology Support III team member in the Equities Market Production organization, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
+ Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
+ Identify issues for escalation and commun...
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