Full-time

Technology Process & Performance Manager

Posted by JTI • Madrid, Community of Madrid, Spain

📍 Madrid, Community of Madrid 🕒 February 28, 2026

About the Role

Technology Process & Performance Manager

What this role is about?

The primary role of Technology Process Manager is to ensure that the IT processes, data and technology perspectives are in line with the organization's strategies, policies and standards. Being the expert in the D&IT process you will own and keep improving them in line with D&IT Strategic goals and objectives. You will also support on designing and implementing D&IT KPI, interacts with D&IT Management and D&IT Leads to present the results for their analysis and decision making as well as facilitate trainings and communications in alignment with Change management team

What will you do?

  • Manage one or several D&IT processes to effectively approve or reject introducing changes and making improvements that will increase productivity, reduce costs and keep it simple
  • Ensure that processes and practices are aligned across teams and providers to operat...
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