Technology Operations Senior Engineer
Posted by Hyde Park Developments • New Cairo City, Cairo Governorate, Egypt
About the Role
· Provide first-level technical support to end-users, resolving hardware, software, and connectivity issues
· Install, configure, and update software applications on end-user devices
· Conduct hardware diagnostics and repairs on desktops, laptops, printers, etc.
· Manage Hyde Park’s servers and network infrastructure
· Administer and troubleshoot email system, network and internet connection, server’s software and hardware related problems
· Monitor LAN/WAN performance and availability providing second level support for all IT related issues
· Determine software and hardware requirements to ensure the availability and reliability of IT systems and services
· ...
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