Technical Trainer

Service Desk Technical Trainer – Alabang

Are you ready to make an impact? Join Infosys BPM as a Technical Trainer in Alabang and jumpstart your career!

General Responsibilities

1. Training Needs Analysis

• Ability to identify training needs accurately.
• Ability to extend follow- up support on the floor to sustain learning and improve performance.

2. Curriculum and Course Design

• Demonstrates end to end understanding of course design methodologies.

3. Content Development

• Demonstrates end to end understanding of content development and maintains appropriate methodology.

4. Course Delivery

• Possesses effective delivery/training techniques and methods.

5. Research Methodology

• Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.

6. Partnering