Full-time

Technical Team Operations Leader

Posted by Encore • toronto, on, Canada

📍 toronto, on 🕒 May 24, 2026

About the Role

Lead and enhance event operations as a Technical Supervisor, specializing in audiovisual setups and customer service excellence. Focus on developing your technical team and client satisfaction.
This role involves managing all technical aspects on-site, ensuring operational efficiency and high-quality customer interactions. You will mentor new staff, oversee equipment management, and coordinate workflows to support events. Maintaining relationships with clients is key to this position.
Key Responsibilities:
• Conduct accurate audiovisual equipment setup and breakdown
• Support technicians through training and mentorship
• Maintain positive relationships with clients and ensure satisfaction
• Organize daily operations to facilitate event success
• Lead equipment maintenance and safety protocols
Requirements:
• Requires 3-5 years of audio-visual experience
• Preferred Bachelor’s degree
• 3-5 years of customer service or hospitality background
• Drivers ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Encore.

Apply Now