About the Role
Job Description
Qualifications
Your influential mission. You will...
- Investigate, troubleshoot, and solve our customers’ various concerns.
- Act as local “Competence Manager” for the Tech Support function.
- Be ready to expect the unexpected and tackle critical situations.
- Manage incidents and support requests
- Communicate with our licensees and partners in English, mainly via email.
- Work in shifts (including weekends, no night shifts).
Qualifications
Components for success. You...
- Are interested in the field of IT and have knowledge and experience with IT Services Management (ITIL, Lean IT, DevOps)
- Have a strong work ethic and the willingness to take responsibility for your work.
- Enjoy working in a team environment and aren’t afraid to ask for help.
- Possess outstanding communication skills and the abili...
Ready to Apply?
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