Technical Support Specialist Managed Services

Job Description
Job Overview
We are seeking an experienced
IT Support Specialist (Tier 1–Tier 2)
to serve as the technical backbone for a growing Managed Service Provider (MSP). In this role, you will support multiple client businesses, resolve real-world IT challenges, and build strong client relationships. You'll work independently while collaborating directly with leadership, making a measurable impact on both client satisfaction and company growth.

Client Overview
Join a growing Managed Service Provider supporting diverse businesses across multiple industries. This small but ambitious company is scaling rapidly and looking for strong technical talent to help drive expansion. You'll work directly with the business owner in a collaborative environment where your contributions directly influence client success and operational growth.

Schedule
Monday - Friday, 8:00 AM - 5:00 PM Pacific Time (British Columbia, Canada), with 1 hour unpaid break (40 work...