Technical Support Specialist - Installation & Licensing

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Job Title: Technical Support Specialist - Installation & Licensing
Location: Remote
Job Type: Part-Time
Language : Spanish/French/Italian/German
Job Summary:
We are seeking a skilled and customer-focused Technical Support Specialist to assist users with installation and licensing issues via chat, email, remote support and phone. The ideal candidate will have strong troubleshooting skills across Windows, macOS, and basic Linux environments, and be familiar with deployment tools and identity management systems.
Key Responsibilities:
Provide real-time support to customers via chat, email, remote support and phone for installation and licensing issues.
Troubleshoot OS-related problems on Windows, macOS, and basic Linux systems.
Assist with software deployments using tools like SCCM, Mi...