Permanent

Technical Support Specialist, German Speaking

Posted by Cpl • Dublin, County Dublin, Ireland

📍 Dublin, County Dublin 🕒 March 01, 2026

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About the Role

Location: Dublin 2 (Hybrid)
 Salary: €40,–€60, base + 5% annual bonus + equity + full Irish benefits
The company is building a brand-new Customer Support team (Product Experts) in Dublin, and they're looking for German-fluent Customer Support Specialists who thrive in fast-paced SaaS environments and care deeply about customer success.
This is not entry-level support. You’ll be supporting scaling EMEA businesses, handling complex product and technical queries, and acting as a trusted partner to company's customers.
What You’ll Be Doing
Become a product expert on the company's platform and its ecosystem
Provide high-quality support via email and live chat to German-speaking customers across EMEA
Troubleshoot and resolve software and SaaS-related issues, including escalations
Support customers with non-technical questions (marketing strategy, e-commerce setup, sales workflows)
Diagnose problems ...
                

Job Details

Location Dublin, County Dublin
Job Type Permanent
Category Computer Occupations
Posted March 01, 2026
Deadline April 10, 2026

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