Technical Support Specialist (Dutch) - Lisbon, Portugal

Are you a Dutch-speaking tech-savvy professional ready for a dynamic support role while experiencing life in Lisbon, a vibrant European capital known for sunshine, culture, and quality of life? Were looking for a Technical Support Specialist fluent in Dutch (with good English) to join our international team and help deliver excellent technical support from the heart of Portugal.

What youll do

• Provide first line and advanced technical support to clients and internal teams, resolving issues related to software, cloud services or IT infrastructure.
• Troubleshoot problems, diagnose root causes, and guide clients or colleagues through solutions ensuring swift resolution and high-quality support.
• Document all support requests, steps taken and outcomes thoroughly; maintain clear records and follow up on open tickets.
• Collaborate with developers, operations and other departments to escalate complex issues, offer feedback and hel...