About the Role
Position Overview:
Position Overview:
Your role involves in-depth troubleshooting, managing backup solutions, network swaps, and server
tasks, as well as contributing to the development of our internal knowledge base and liaising with the development team through JIRA for advanced issues. Provide phone support as needed.
Key Responsibilities:
● First Line of Escalation:
● Customer Backups:
● In-De...
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