Technical Support Specialist

Were partnering with a cleantech infrastructure company looking for a Technical Support Specialist to act as a key technical point of contact supporting hardware and software solutions while collaborating closely with Sales, Level 2 Support, and Engineering teams.

This is a hands-on, technically focused role ideal for someone who enjoys problem-solving, cross-team collaboration, and working with innovative technology.

What Youll Do:

• Participate in structured training to become proficient in products
• Act as a technical resource for internal teams, answering questions and creating clear, concise documentation
• Collaborate with Sales and Level 2 Support on customer-facing technical topics
• Support hardware, firmware, and platform testing and validation activities
• Perform diagnostics, fault analysis, and troubleshooting using provided tools
• Maintain accurate technica...