Full-time

Technical Support SE

Posted by Fronius • Monterrey, Nuevo Leon, Mexico

📍 Monterrey, Nuevo Leon 🕒 February 26, 2026

About the Role

Requirements:

  • Relevant technical education and experience in electronics or electrical installations, including certification to work with electricity.
  • Knowledge of information and network technologies / solid technical understanding of solar photovoltaic (PV) and electronics.
  • Ability to handle high volume of phone calls and emails.
  • Ability to prioritize and problem solving.
  • Strong work ethics and team player.
  • Strong Microsoft windows and office skills (Microsoft Dynamics CRM experience is an advantage).
  • Excellent written and verbal communication skills – particularly verbal communication skills that will allow quick troubleshooting over the phone by getting to the root of the issue quickly and diffusing high pressure scenarios such as frustrated customers.
  • English language written and spoken skills (minimum C1 level) & Spanish as native language.
  • Willingness to travel Nationally and In...
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