Technical Support Representatives - with or without Experience

Qualifications



2nd year College Undergrad (No back subjects)= No experience needed

HS/SHS Graduates with 6 months BPO experience

Average communications skills

Willing to work onsite

Amendable to any given schedule

A team player

Can work ASAP

Job Description



- Main contact of customers for 1&1 support

- Improve weekly and monthly performance based on feedback from the team

supervisor.

- Proactively inform and report to the supervisor for support related issues

- Recommend solutions to customer issues and concerns

- Attend coaching sessions and participate in organizational activities

- Interact with team members and other departments within the company

- To be customer service oriented and to ensure customer satisfaction

- Continuous pro-active effort towards improving customer satisfaction and our

internal procedures.

Join and enjoy the fo...