Full-time
Technical Support Representative
Posted by Work-1 Manpower Recruitment Services • Quezon City, Metro Manila, Philippines
About the Role
Description
- Provide technical support and troubleshooting assistance to customers via phone, email, or chat.
- Diagnose hardware and software issues and propose effective solutions.
- Document and track customer interactions using support ticketing software.
- Assist in the setup and configuration of devices and applications.
- Collaborate with the technical team to improve support processes and user experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No prior experience required; entry-level position.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Basic understanding of computer systems and software applications.
- Qualities and Traits: Problem-solving mindset and ability to work in a team.
Ready to Apply?
Submit your application today and take the next step in your career journey with Work-1 Manpower Recruitment Services.
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