Technical Support Representative

Job Overview:

We are seeking experienced Technical Support Representatives to join our growing team in Eton Centris, Quezon City. This role is ideal for candidates with a strong background in international technical support and a passion for helping customers resolve hardware and software concerns. If you are looking for a stable career in technical support with competitive compensation and benefits from day one, we encourage you to apply.

Work Location: Eton Centris, Quezon City

Work Setup: Full Onsite

Start Date: ASAP

Key Responsibilities:

• Provide technical assistance and support to customers via voice channels

• Diagnose and troubleshoot basic hardware and software issues

• Guide customers through step-by-step solutions

• Document customer interactions and resolutions accurately

• Maintain a high level of professionalism and customer satisfaction

Qualifications:

• At leas...