About the Role
Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat.
Educational Qualifications: High School diploma or equivalent.
Experience Level: At least 6 months of TSR experience or Technical background; training will be provided.
Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills.
Working Conditions: Office environment, possible remote work options, standard working hours.
Qualities and Traits: Strong work ethic, team player, excellent people skills, and adaptability.
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