Full-time
Technical Support Representative
Posted by Training & Marketing Professionals Inc. • España, Romblon, Philippines
About the Role
- Day to day administration of our ServiceNow ticketing system for colleague and innovation requests
- Updates to our SharePoint sites, dashboards, calendars, and reports used for colleague engagement.
- This role is required to provide support in other global time zones.
- ServiceNow Front-End Administration and Triage
- User management of ServiceNow environment.
- Interface with our Digital team when technical assistance is required.
- Ability to provide Subject Matter Expertise.
- Collect and report on metrics and usage data.
- SharePoint Site Development and Maintenance
- Utilizing Pfizers tools, manage existing dashboards that may include data connectors and feed downstream reports.
- Design and develop a Launch Calendar utilizing the SharePoint and Power Platforms as necessary.
- Bachelors degree or higher, with at least 3 years relevant experience.
- Proficiency with building Microsoft Shar...
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