About the Role
The Role:
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
Ideal Profile:
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have excellent communication and interpersonal skills.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer?
- Great work environment
- Attractive salary & benefits
Ready to Apply?
Submit your application today and take the next step in your career journey with Snaphunt.
Apply Now