Full-time
Technical Support Lead for Education Clients
Posted by PRO-SOLUTIONS TECHNOLOGIES CO • Tabang, Bulacan, Philippines
About the Role
A technology solutions company is seeking a Technical Support Manager to oversee the technical support team in the Philippines. The role requires managing operations, ensuring customer satisfaction through effective issue resolution, and training team members. Responsibilities include monitoring performance, collaborating with development teams, and maintaining support tools. Ideal candidates should possess strong problem-solving and communication skills, along with experience in customer service and technical support management.
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