About the Role
Job Summary
We are seeking a skilled and customer-focused Technical Support & Implementation Engineer to handle software installations, device configurations, and technical support for our solutions. The role involves working with Android devices, networking, RFID hardware, and providing both remote and on-site customer support. The ideal candidate should have strong troubleshooting skills, a positive attitude, and the ability to learn and adapt quickly.
Key Responsibilities
● Install, configure, and support software solutions at customer locations and remotely
● Configure and troubleshoot Android devices, handheld scanners, and related hardware
● Set up and support RFID devices, barcode scanners, and other IOT sensors and hardware.
● Perform device configuration, system setup, and connectivity troubleshooting
● Diagnosing and Resolving hardware, software, and other solution related issues
● Provide online (remote) support and ...
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