Technical Support for Smart Home Devices (French Speaker)
Posted by Blu Selection • Lisbon, Lisbon, Portugal
About the Role
You are interested in technology and know a few things about it?
You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?
Your responsibilities and impact as Technical Support for Smart Home Devices will be:
Provide support on customers by responding to inbound requests + document relevant case information
Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensure excellent customer satisfaction through responding in an appropriately and friendly manner
You will work in a multicultural team environment alongside a diverse te...
Ready to Apply?
Submit your application today and take the next step in your career journey with Blu Selection.
Apply Now