Technical Support for App Store (German Speaker)
Posted by Blu Selection • Athens, Athens, Greece
About the Role
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product advice, following up on logistics, and having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference!
Your responsibilities and impact as Customer Service Agent will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products
Identify, reply and solve customer’s requests via phone, email, and chat
You will either be employed as the Technical Support for business clients, who publish their apps, OR for customers, who use the apps
For businesses:
Helping merchants with creating and managing their l...
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