Full-time
Technical Support Field Engineer
Posted by SCG Together • Edinburgh, Scotland, United-Kingdom
About the Role
Areas Covering: Glasgow & Edinburgh
Salary: £25,000 - £30,000
SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent SCG professionally while delivering high-quality technical service.
Responsibilities:
- Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment
- Install, configure, and maintain hardware, software, and network infrastructure
- Respond to service requests and incidents
- Troubleshoot and resolve issues efficiently, escalating where necessary
- Carry out preventative maintenance and system health checks
- Accurately document work co...
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