Full-time

Technical Support Executive

Posted by CONNECTING 2 WORK • Thiruvananthapuram, Kerala, India

📍 Thiruvananthapuram, Kerala 🕒 March 01, 2026

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About the Role

 Job Description   
Job Roles:  
Respond to customer request over telephone email and Website chats. 
Maintaining excellent levels of Quality, quantity and Customer satisfaction scores 
Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. 
Meet Productivity, Quality and sales targets consistently. 
Must Have:  
Any Degree/ Diploma. 
A neutral accent in English(without any MTI-Mother Tongue Influence) 
Excellent in Verbal and Written Skills in English 
Willingness to work in any shifts in a 24/7 environment. 
Computer / Laptop with Headset & Fast internet. 
Good To Have:  
Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues. 

Job Details

Location Thiruvananthapuram, Kerala
Job Type Full-time
Category Other-General
Posted March 01, 2026
Deadline April 10, 2026

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