Full-time
Technical Support Engineer | US Shift & Global Impact
Posted by Swift • Kuala Lumpur, Kuala Lumpur, Malaysia
About the Role
A leading financial messaging services provider in Kuala Lumpur is seeking a Technical Support Specialist to provide assistance through phone and web-case support. This role requires excellent communication skills, analytical prowess, and a customer-service mindset to help resolve technical inquiries. You will have opportunities to contribute to knowledge articles and improve service delivery. Successful candidates will work US shifts and must have foundational knowledge in Operating Systems and Networking protocols.
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