Technical Support Engineer - Systems

Job Description

We are seeking a strong graduate or experienced Systems Engineer to join our TSO DIMETRA Systems team, who will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware, and follow standard procedures to escalate unresolved issues to the appropriate internal departments.

We are seeking an experienced support engineer or system engineer with a passion for technology and flawless analytical and communication skills.

The role is based on a flexible, hybrid work model.

Travel to customer sites may be required in order to resolve issues that cannot be resolved remotely.

The role is one of second/third line support with a primary interface to the field support teams (either Motorola Solutions or customer) on one side and development engineering on the other.

The department provides 24*7*365 cover...