Hourly

Technical Support Engineer- Student Position

Posted by SuperCom • Tel Aviv-Yafo, Tel Aviv District, Israel

📍 Tel Aviv-Yafo, Tel Aviv District 🕒 February 28, 2026

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About the Role

 
  Description 
 Part-time position (suitable for students) for the support team of the company, providing Tier 1-3 support services to customers and business partners of the company in Israel and worldwide.
 The team is responsible for supporting company clients.
  The role includes: 
 Managing incoming calls to the support team mailbox.
 Managing incoming calls to the development team (BUGS).
 Ongoing monitoring, updating, and documenting of the calls.
 Resolving complex issues involving multiple factors and systems.
 Meeting the support team’s goals while satisfying customers, business partners, and sales personnel.
 Escalating complex issues to the support center.
 Providing service to customers in different countries and time zones.
 Close collaboration with the development team, reporting bugs, and consulting to resolve issues.
 Full cooperation with sale...
                

Job Details

Location Tel Aviv-Yafo, Tel Aviv District
Job Type Hourly
Category Other-General
Posted February 28, 2026
Deadline April 09, 2026

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