Technical Support Engineer - R0000594

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Role Definition & Impact
As a Technical Support Engineer, you will own the customer post-incident experience by
troubleshooting technical issues across either our Front-End Products (Mobile, Browser,
Synthetics, Synthetics Job Manager) OR our Application Performance Management (APM)
Products (Java, .NET, Python, , Ruby agents).

Core Expectations
● Complex Problem Solving: Collaborate across teams to assist in solving complex
technical custo...