About the Role
Greetings from Live Connections
Hiring Alert | Technical Support Engineer / Service Desk L
1
📍 Work Location: Pu
ne💼 Role: Service Desk L1 Support Engine
er💰 Maximum CTC: ₹7 L
PA🧑 💻 Experience: 1+ Years Relevant Experien
ce
Mandatory Ski
lls
✔ ServiceNow Ticketing
Tool✔ Active Directory (Password Reset & Account Unl
ock)✔ Office 365 / Exchange On
line✔ Azure AD (Basic Knowle
dge)✔ Outlook Configuration & Troubleshoo
ting✔ Microsoft Teams, SharePoint & OneDrive Sup
port✔ Windows OS Troubleshoo
ting✔ VPN & Network Troubleshoo
ting✔ Excellent Communication Sk
ills
Key Responsibil
itiesProvide first-level technical support to end u
sers.Resolve incidents and service requests via phone, email, chat, and web tic
kets.Troubleshoot hardware, software, network, and Office 365 is
sues.Manage Active Direc...
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