full_time
Technical Support Engineer - Poland
Posted by Sungrow - EMEA • Poznań, Greater Poland Voivodeship, Poland
About the Role
Your mission
In this role you will become a part of the Sungrow's Global Technology Empowerment Department and will work on global projects internationally.
Below is the list of your main tasks:
Technical Support & Training
- Provide remote and on-site technical support for global product issues.
- Train and mentor field technical service engineers.
- Draft technical disclosures, operation instructions, and experience-sharing materials.
- Compile FAQs and optimize product maintenance manuals.
- Provide root cause analysis reports based on client requirements
Ready to Apply?
Submit your application today and take the next step in your career journey with Sungrow - EMEA.
Apply Now