Technical Support Engineer

Company Description

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Role Description

This is a full-time on-site role for a Technical Support Engineer based in Metro Davao. The Technical Support Engineer will be responsible for providing technical assistance to clients, identifying and resolving technical issues, and performing troubleshooting to ensure smooth system operations. The role includes offering high-quality customer support, documenting incidents, and collaborating with team members to ensure client satisfaction and technical problem resolution.

Qualifications

• Proficiency in Technical Support and Troubleshooting processes
• Strong Analytical Skills to diagnose and resolve technical issues efficiently
• Experience in Customer Support and providing exceptional Customer Service
• Excellent communication skills, both written and verbal
• Ability to work collaboratively and independently in a professional setting
• ...