Technical Support Engineer

Company Description
L.Y.N.C Solutions Inc. specializes in delivering comprehensive cybersecurity solutions to protect households, organizations, and small-to-medium enterprises from digital threats. We offer services such as firewall and network security, endpoint protection, proactive threat detection, and incident response. Our team designs, implements, and manages end-to-end security strategies tailored to client needs, ensuring compliance and resilience in today's digital landscape. We are committed to providing safety and security to our clients by staying ahead of evolving cyber threats.
Role Description
This is a full-time on-site role for a Technical Support Engineer located in Parañaque. The primary responsibilities include addressing customer inquiries, providing technical support, diagnosing and resolving technical issues, and maintaining high levels of customer satisfaction. The role involves troubleshooting technical problems, assisting with system setup, and ensu...