Technical Support Engineer

We are looking for versatile and solutions‑driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!

• The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration or system issues on solar energy inverters.
• They combine deep technical expertise with strong communication skills to support internal teams and external clients.
• Their day‑to‑day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast‑growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost‑effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accou...