Technical Support Engineer

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Technical Support Engineer (Cebu)
Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:
Being the resource person on entry-level IT-based products and solutions.
Doing evaluation and testing on entry-level IT products.
Provide resolution to escalated problems on supported entry-level IT products and software.
Responsibilities
To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.
Qualifications
A degree holder; associate; diploma in any computer-related course
At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry
Above average communication skills and with strong customer service orientation
Fresh graduates are welcome to apply, provided...