Technical Support Engineer

Are you currently working in a BPO, call center, or sales role and looking for a more stable, long-term career in technology?

Five9, a publicly traded global technology company, is hiring high-performing professionals in the Philippines who want to transition from BPO into tech.

Job Responsibilities

• Provide technical support to global Five9 customers
• Communicate clearly in English via phone, email, and chat
• Take ownership of customer issues until resolution
• Prioritize customer satisfaction and timely responses
• Learn Five9 products, cloud systems, and technical tools
• Work closely with internal teams to solve customer problems

Qualifications

• BPO, call center, or customer-facing experience
• Sales or quota-driven experience is highly preferred
• Excellent spoken and written English
• Strong customer service and problem-solving skills
• Willingness to learn tech...