About the Role
We are looking for a technical support engineer with two to three years of experience and a fluent level of conversational English.
Job description:
First Point of Contact for Technical Assistance
Provide initial support to end-users experiencing issues with desktop and laptop hardware and software, as well as network-related problems.
Assist with issues related to mobile devices and other peripherals.
Troubleshooting on Windows and Mac OS Platforms
Diagnose and resolve issues on Windows and Mac OS operating systems, as well as on mobile devices running iOS and Android.
Hardware and Software Configuration and Adjustment
Configure and adjust desktops, laptops, hardware, software, printers, mobile phones, and peripherals according to end-user needs.
Application Installation Guidance
Provide detailed instructions for application install...
Ready to Apply?
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