Technical Support Engineer Jr (Coyoacán)

An international developer and manufacturer of fuel monitoring systems and high accuracy fuel level sensors invite you to join our team as a Technical Support Engineer Jr. in Mexico.Required SkillsUniversity degree in Electronic or Mechatronic Engineering1.5 year experience in a technical support/help desk environmentVery good command of EnglishExcellent interpersonal and communication skills, both written and verbalAbility to learn quickly and teach othersMotivated by solving problems and helping othersCompetent in Windows systems, MS Office tools and other systems will be an advantageExperience in M2M telematics would be a competitive advantageResponsibilitiesManage customer expectations of response time and issue resolutionTroubleshoot and reproduce problems and define workaroundsWork with the engineering team on more complex issuesReports and direct subordination to the Regional Manager in MexicoBasic ConditionsFull trainingOffice located in Mexico City (Coyoacan area); preferre...