Technical Support Engineer (Fresh Graduate)

Technical Support Engineer (Fresh Graduate)

CallTek – Cebu, Central Visayas, Philippines

CallTek is a global leader in white‑label technical support, trusted by technology operators worldwide for over 20 years. With more than 10,000 professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners.

Job Description

We are looking for Technical Support Engineers! As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, and hardware, and follow standard procedures to elevate unresolved issues to the appropriate internal departments.

Requirements

• College degree with a focus in computer networking, Computer Scien...