Full-time
Technical Support Engineer - English
Posted by Interscripts, Inc. • Medellín, Antioquia, Colombia
About the Role
Job Summary
We are looking for a motivated Technical Support Engineer with 6 months to 1 year of experience and a background in Computer Science, Computer Science Engineering, or a related field. This role will support US-based customers, so excellent English communication skills are essential.
The ideal candidate is technically curious, customer-focused, and eager to grow in a fast-paced, collaborative environment.
Key Responsibilities
- Provide technical support to US customers via phone, email, and ticketing systems
- Troubleshoot basic to intermediate technical issues related to software, systems, or applications
- Clearly document cus...
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